SalesBox Privacy Policy

SalesBox LLC. (“SalesBox”, “we”, “us”, or “our”) is committed to the protection of personal information, including personal information that we maintain on behalf of our customers. This Privacy Policy describes the manner in which we treat personal information, including personal information we maintain and process on behalf of our customer and personal information we collect, such as through our website available at https://salesboxinc.com/(the “Website”).

1. Collection and Use of Personal Information

SalesBox provides a platform that allows our business customers to store, manipulate, analyze and transfer messages between their business systems and their customers on a variety of SalesBox-provided and third party messaging channels (the “Service”). In the course of providing the Service, SalesBox may receive, access, analyze, process and maintain personal information on behalf of our customers for the purposes of providing the Service. Our customers determine the types of personal information that will be collected and used within the Service, and this data may be deleted by our customers from our systems at any time. We require our customers to ensure that they have obtained all authority to provide personal information to us in accordance with applicable privacy laws.

As part of the Service, we may also analyze data on behalf of our customers and provide insights and statistics on an aggregated basis to help our customers measure performance, better understand their customers and improve their product and service offerings.

In the case of our Website, SalesBox may collect and use the following information:

  • Request a Demo. When you request a free demo, we may collect your first and last name, job title, business email address and information about your company. We use this information to contact you and otherwise facilitate your free demo.
  • Submit a Job Application.: If you apply for a job at SalesBox, you may provide us with certain personal information about yourself, such as information contained in a resume, cover letter, or similar employment-related materials. We use this information for the purpose of processing and responding to your application for current and future career opportunities.
  • Contact Us.: When you contact us with a comment, question or complaint, you may be asked for information that identifies you, such as your name, address and a telephone number, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and service offerings (including the Service and Website).
2.Disclosure of Personal Information

As a matter of practice, SalesBox does not disclose, trade, rent, sell or otherwise transfer personal information, except as set out in this policy.

We may transfer or disclose personal information as follows:

  • Service Provider Arrangements.. In connection with our Website, Service or other Service we provide to our customers, we may transfer (or otherwise make available) personal information to third parties who provide Service on our behalf. For example, we may use service providers to process payments (including on behalf of our customers), host our website and store information on our behalf. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
  • Personal information may be maintained and processed by our third party service providers in the US and Canada. For more information about the way in which our service providers treat personal information, contact us as set out in the “Contact Us” section below.
  • Sale of Business. SalesBox may transfer personal information as an asset in connection with a prospective or completed merger or sale (including transfers made as part of insolvency or bankruptcy proceeding) involving all or part of SalesBox or as part of a corporate reorganization or other change in corporate control.
  • Legal. SalesBox and other service providers and affiliates may disclose your personal information in response to a search warrant or other legally valid inquiry or order (which may include lawful access by US or other foreign governmental authorities, courts or law enforcement agencies), to other organizations in the case of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable US or other law. Where a disclosure of our customer’s information is required by applicable law, we promptly notify our customers prior to complying with such requirements (to the extent we are not prohibited from doing so) and fully co-operate with our customer’s instructions with respect to our response.
  • Aggregate Data. We may also share aggregate level data with clients for comparative analysis, trend identification purposes, such as for benchmarking performance of message click-through rates.
3. Information About Our Website
  • Visiting our Website. We collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.
  • Cookies. Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user when they return. We use cookies to remember your preferences and to authenticate you. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website
  • Third Party Links. Our Website may contain links to other websites that SalesBox does not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.
4. Security of Personal Information

We understand that data security is a critical issue for our customers and we are committed to safeguarding the personal information in our custody and under our control. We have implemented reasonable administrative, technical and physical safeguards in an effort to protect against theft, loss and unauthorized access, use, and disclosure of personal information in our custody and control.

5. Access to Personal Information

If we receive a request from an individual to access or update personal information we have collected on behalf of a particular customer, we will direct that individual to the relevant customer. We will assist our customers wherever possible in responding to individual access requests.

If you submit personal information via our Website or otherwise provide us with your personal information, you may request access, updating or correction of your personal information by submitting a written request to us. We may request certain personal information for the purposes of verifying your identity.

6. Changes

This Privacy Policy may be updated periodically to reflect changes to our personal information practices. The revised Privacy Policy will be posted on the Website. We strongly encourage you to please refer to this Privacy Policy often for the latest information about our personal information practices.

7. Contact Us

Please contact us at help@salesboxinc.com if:

  • You have any questions or comments about this Privacy Policy;
  • You wish to access, update, and/or correct inaccuracies in your personal information; or You otherwise have a question or complaint about the manner in which we or our service providers treat your personal information.